Refunds may be considered on a case-by-case basis, but in general all class fees are non-refundable. We don’t want anyone to pay for classes that they won’t use, so we strongly encourage you to consider purchasing a Punch Card or paying the drop-in rate each class if you will not be able to make it to all the classes in the month.
All items purchased in the SSG store are made-to-order and non-refundable. We list as much information as possible regarding sizing to help you order the right size (consider measuring a similar item of clothing you already own and like the fit of and compare its measurements to those listed on the manufacturer’s site), and additionally, we encourage you to try on another Skate Gang member’s swag in your size to confirm the fit. The company that custom-prints our clothing is very responsive to replacing items due to defect, so if you notice that you received an item that was printed incorrectly or has a flaw, please make us aware as soon as possible so that we can get you a replacement.