All items purchased in the SSG store are made-to-order via Printify and are non-returnable and non-refundable. We list as much information as possible regarding sizing to help you order the right size (consider measuring a similar item of clothing you already own and like the fit of and compare its measurements to those listed). In case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund within 30 days of product delivery. In the event of damage or defects, please make us aware as soon as possible so that we can submit a ticket with Printify.